It is preferable to use your program (GeoData Manager, WellSim or Steamfield Manager) for this, because it automatically sends your program’s version number, current program node and operation, which assists us to resolve your issue quickly. You need to be online.
Requesting support
If you have a valid Upgrade and Support contract: in your program, click Help, then click Request support. Type your request and click Send.
Reporting an error
In your program, click Help, then click Report an error. Type a description of the error and click Send.
Suggesting an improvement
In your program, click Help, then click Suggest an improvement. Type your suggestion and click Send.
